Strategies To Grow And Expand Small Business - How Does Online Presence
Get
Your Business To Succeed 2022?
Are you just setting up the business? Want to know more about online
presence on your product in the industry? With the strategies explained
here, you will be able to understand how to grow and expand your small
business online.
As a leading Web design and web development company in Bangalore, we are always
happy to give our shoulder to lift struggling businesses to step into the online
market. Today, we're so glad to share this information with business owners who try
to step online in 2022.
This step by step guide will give a deep understanding on
Why should you consider online for your business growth in 2022?
How to market your product or service online?
How to outperform your business competitors and be a dominant player in the
online market?
Why should you consider online for your business growth in 2022?
The reason you should opt your business online in 2022 are
Buying online is increasing drastically.
You can reach more customers without any geographical barriers.
You will have full control of your business with a single click.
The visibility of your business to your customers will be very high.
Marketing your products or services online is cost-efficient and scalable.
Customers' retention will be more than offline businesses.
Example:
During 2020 holiday shopping, online sales increased by 110% for small
businesses.
During 2021 Covid Lockdown, online buyers increased by 50%.
In 2021 most of the consumers research online before buying the product or taking
service. In 2022 it will increase and businesses without an online presence will
fail to reach their customers.
How to Market your Product or Service Online?
Marketing and sales are not a part of the business it's is the heart of it. Without
marketing,
your business will not generate an estimated sale to survive in the market.
What is Marketing?
You may have the finest quality product at an affordable price, tasty menu items but,
what if no one bought them? What if you launched a great business online and no one
aware of it? Just Starting a business won't attract customers, It requires
marketing. To become a successful entrepreneur, you should understand there is a
broad difference between marketing and advertising.
"Marketing involves choosing which product to sell, where to sell, and how to promote
them." "Advertising is the process of spreading awareness of your product or service to
resonate with the audience."
What is Sales?
"Sales is the process of interacting with your customers and converting your products
or service into money"
The top five reasons marketing is more important for your business
Marketing Informs your customers.
Marketing helps to engage with your customers.
Marketing build reputations.
Marketing drive sales.
Marketing grow your business.
So How will you promote your product or service online?
We have given well researched ten effective steps to promote a new product or
service. They include:
Creating an actionable business website.
Offering Loyal Customers.
Make use of GMB (Google My Business).
SEO (Search Engine Optimization).
Google Ads.
Utilizing Social Media Platform.
Active Email Campaign.
Educating Customers Through Sharing Content.
Share Customers Reviews.
Hosting an Event.
1. Creating An Actionable Business Website
Having a website can offer a wide range of benefits for small businesses,
also it helps to increase the business value year over year. Searching leads
online without having a website can be considered searching for water in the
desert. Top reasons why you should have a website for your business
Having a website for your business makes customers feel you're professional.
Having a well-optimized website will attract new customers.
Having a website will allow scaling your business data at your fingertip.
Having a website with well-written content and images can showcase your
products or services to visitors and convert them into customers.
Having a website allows integrating your Google Map business location with a
website to find you easily.
Having a website allows displaying your best reviews that increase customer
trust.
Having a website build brand awareness and ensures your success over the
long term.
Ready to Head over Online?
We're creative heads with a team
of 8+ Years of experience in Website Development.
Loyal customers are the key part of any business in the initial
stage. They not only buy, but they promote your product or service with
a word
of mouth
in their network. So, offering to loyal customers can accelerate
your sales
and grow your business initially.
3. Make use of Google My Business
Google my business is a tool offered by Google to manage a business
profile and to help users to find businesses near to them locally.
Having GMB for your business will generate free quality leads.
Also, having GMB without proper business information won't bring any
customers. Just like Google has an algorithm for ranking websites in the
search engine, it also has an algorithm to rank a local business in
search results.
4. Search Engine Optimization
Search engine optimization is a technique to rank a website on the search engine
result page. If your website is not optimized to search engines, you have to spend
more money on online advertising to drive relevant traffic for conversion. Optimize
your
website to search engines will rank high on the result page and generate organic
traffic with a high conversion rate. If you're not a technical person in managing
GMB and SEO, you can get help from a
digital
marketing agency to get the job done.
5. Google Ads
Google ads is an advertising tool from Google. It offers dozens of benefits from
small businesses to large corporations. You may ask why should I run ads when my
website is optimized for SEO?
When you are in the initial stage of business, you can't completely depend on SEO,
because it's a long process. On the other hand, Adwords help you to drive profitable
customers to your website instantly and increase sales. The main core advantage of
using Google Adwords are
Brings instant traffic to your website.
You can define your customers by targeting.
One roof platform for all your online advertising needs.
Highly scalable.
6. Utilizing Social Media Platform
Social media is used only for connecting people and communicating, but not anymore
in 2022. Today social media is a powerful platform with 4.2 billion active users. It
helps b2c businesses to reach their customers efficiently in no time and get engaged
with their audience seamlessly by allowing them to display personalized content.
According to a recent report of Hootsuite, the average spent time of users in social
media is 2 to 2.5 hours every single day. This is a great opportunity for your
business to
Build brand awareness.
Generate traffic to the website.
Allow displaying personalized content through social ads.
Lead generation.
Develop customer relationship.
Direct sale.
7. Active Email Campaign
As the growth and adaptation to digital marketing, a question that keeps coming is
"does email marketing help my business?"
The beauty of email marketing lies in personalization with full control over the
audience. Still, email is used by most business professionals and common people
surfing over the internet. The most popular form of email marketing is sharing a
personalized newsletter with special promotions and deals of the day. Also, It will
help your customers to remember your brand.
Here are the top reasons why email marketing is important
Support connecting the audience with personalized content.
Support reaching customer real-time.
Support to share promotional content.
Support scaling the result.
8. Educating Customers Through Sharing Content
Content marketing is all about creating valuable content about your brand service
and sharing business-relevant platforms to educate your audience. The information
you share should fuel the content and should help your audience grow and improve in
some way.
9. Share Customers Reviews
Positive customer reviews are great for business. When it comes to online business,
more than 70% of people look for a product or service review before placing an
order. A survey sponsored by zendesk found that 90% of people were
influenced by positive reviews and made a purchase decision which is a huge number.
Finally, Sharing reviews build trust in your brand and products with the
audience and turn them into your genuine customers.
How to outperform your business competitors and be a dominant player in the online
market?
How to outperform your business competitors and be a dominant player in the online
market?
outperform your business competitors
As an entrepreneur and business owner, you need to understand that outperforming
your competitors is the only way to get success in your business and be a dominant
player in the market. But, it is also one of the biggest challenges you may face in
your entrepreneur journey.
Here are the top 5 matrices that keep you on track to conquer the market:
Look at your brand from a customers view.
Find your customer's pain points and solve them.
Build your creative team.
Always ensure you're offering great customer service.
Keep your eyes on Future.
1. Look at your Brand From a Customer View
Successful people always look at their brand, product or service from the customer's
view. It will help them to understand their customers by breaking through the mental
walls to know their pain points. This can be quite difficult if you are new to the
market. As an entrepreneur, you should remember "Experience and failure are the good
teachers to make great leaders" So keep yourself engaged with professionals and
industry leaders similar to yours. The more input you receive, the more clearly you
can see your brand.
2. Find your Customer's Pain Point and Solve
Finding your business audience's pain point and addressing their needs is one of the
ways to outrun competitors. Collect your customer feedback after using your product
or service to find the exact requirement. once you get the feedback from your
customers, you can start solving the problem. Always try to solve your customer's
problem, not just trying for a sale.
3. Build your Actionable Team
Behind any business success from small to MNC, there will be a great team. Even most
successful entrepreneurs cannot implement the ideas and scale it alone. But, having
a good team always comes with creative ideas and allows a business to grow, scale,
and thrive towards its goal. There are few characteristics for a successful team,
they are
Full commitment to their work.
Clear and effective in communication.
Shared work culture.
Always open to learning for upgrading their skills.
Organization goal-oriented mindset in work.
4. Always ensure you're offering great customer service
Businesses without customers die. Increasing key customers is a must to be
successful in your industry. To Attract a key audience and turn them into your
customers, your brand always needs to have a clear message, quality service or
products, and active customer support (before and after the sale). Always be there
to collect feedback from your customers whether it's positive or negative that helps
to know where you are lagging in and key areas to concentrate on to fulfill their
needs.
Here are the eight ways to offer great customer service
Be friendly with customers.
Listen to your customers.
Respond quickly to their questions.
Ask for feedback on your service.
Use the feedback to grow your brand.
Give priority to your promise.
Say Thank you.
Follow up with your customers even after the sale.
5. Keep your eyes on Future
Don't let your business outdated by following the same what you're doing today.
Technology is molding every industry along with its growth. Keep up with development
in your industry, follow consumer trends, and invest in new technologies to serve
better.
Conclusion
Taking your business online is adapting to the internet. As we mentioned in the
introduction part, the internet growth is so fast and its consider to one-year
online growth equals about five years in the real world. But, the principal for
starting a business online will remain the same. If you're stepping into your
business now, the above steps will guide you on your entrepreneur journey. We're
excited to see you online "Wishes from team Webomindapps".